You only give us your personal information as you chose and solely for purposes of processing your request for our services. To provide you with the best available offers for your accommodation and related services we need to know certain things about you, like your name, contact details, your address; sometimes also your date of birth or other data can be relevant, to process your booking.
We use the information collected about potential and actual clients solely for providing and improving our accommodation and services we offer. We use contact data to send information about our offering.
Communication with users: we might contact you using phone, e-mail, SMS or an instant messaging platform. We collect the communication between you and us and we will use your data to:
- Recognize you when you contact us.
- Solve all the issues raised by you or services providers.
- Ask you for an opinion.
- Send you important alert or relevant promotion materials.
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyse how you use our website
Log Files. Villa Ligera website follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Market analysis: We can use anonymized data for the analysis of the market. Non-anonymized data or opinions can be collected only if you will agree.
Your permission: we can ask you for permission to use your data for special marketing purposes. You can revoke such permission any time by contacting us.
With whom we can share your data. We share the information we collect about you only according to the purpose of data collection. Solely for purposes of giving you better service level, we may use third party providers (e.g. taxi companies, equipment rentals, catering companies, etc.) – who supply us with their specialized service.
We only cooperate with partners based within the EEA and all of them have appropriate technical and organizational measures in place to protect your personal data according to the European data privacy laws.
Where we process your personal data. Your personal data may be stored, used and otherwise processed within any countries of the European Economic Area (EEA).
Social media. We use social media and instant messaging platforms to promote our services and products or services of our partners. We share information about our projects and we gather feedback and marketing data.